Terms of Service
Who We Are and What These Terms Cover
Fleckslabs Technology Private Limited ("Fleckslabs", "the Company", "we", "our", or "us") is a company incorporated under the Companies Act, 2013, with its registered office in Hyderabad, Telangana, India. We develop and publish video games and related services.
These Terms of Service ("Terms") apply to all of our games, applications and services, wherever they are made available (collectively, the "Services"), including:
- Our games on Roblox
- Our games available as Facebook Instant Games and on other Meta platforms and surfaces
- Our mobile games and applications distributed through the Google Play Store, Apple App Store and other app stores
- Our website, www.fleckslabs.com
Accepting These Terms
By accessing or using our Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our Services.
Age Requirements
You must meet the minimum age set by the platform on which you play and by the laws of your country. If you are under the age of majority where you live, you may use our Services only with the involvement and permission of a parent or legal guardian, who agrees to these Terms on your behalf.
Platform Rules
Our games run on platforms operated by other companies, such as Roblox, Meta, Google and Apple. When you play our games on a platform, that platform's own terms, rules and community standards also apply to you. If these Terms and a platform's terms conflict about how you use that platform, the platform's terms apply.
Purchases made in our games are processed by the platform you play on, for example with Robux on Roblox or through in-app purchases with Meta, Google or Apple. Payment, billing and refund questions for those purchases are handled under that platform's terms and refund policies.
Your Conduct
We want our games to be fair and fun for everyone. When you use our Services, you agree not to:
- Cheat, use exploits, bots, scripts or unauthorized third-party software, or abuse bugs
- Harass, threaten, bully or impersonate other players or our staff
- Post or share content that is unlawful, hateful, sexual or violent, or that infringes anyone's rights
- Buy, sell or trade accounts or virtual items outside the features our games provide
- Interfere with, disrupt, or try to gain unauthorized access to our games, servers or systems
- Use our Services for any purpose that breaks the law
Virtual Items and Purchases
Our games may include virtual items, in-game currency, passes and other digital content ("Virtual Items"). Virtual Items are licensed to you, not sold. We grant you a limited, personal, non-transferable and revocable license to use them within the relevant game. Virtual Items have no monetary value, cannot be exchanged for real money, and cannot be transferred outside the game except where a feature of the game allows it.
Except where required by applicable law or by the platform's refund policy, all purchases are final. We may change, rebalance or remove Virtual Items as part of running and improving our games.
Content You Share
Some of our games let you create or share content, such as names, messages or creations ("User Content"). You keep any rights you have in your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce and adapt your User Content as needed to operate, promote and improve our Services. You are responsible for your User Content, and we may remove any User Content that breaks these Terms or a platform's rules.
Our Games and Intellectual Property
Our games, including their code, art, characters, music, names, logos and other content, belong to Fleckslabs or our licensors and are protected by intellectual property laws. Except for the rights expressly granted in these Terms, you may not copy, modify, distribute, sell or create derivative works from our Services.
Changes to Our Games
Our games are live services. We may update, change, suspend or discontinue any game, feature or content at any time, including for maintenance, balance or security reasons. Where reasonably possible, we will give notice of significant changes through our Services or community channels.
Third-Party Links and Services
Our Services may contain links to third-party websites or services, such as Discord or social media, that we do not control. We are not responsible for the content, policies or practices of those third parties.
Disclaimers
Our Services are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including that the Services will be uninterrupted, error-free or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, Fleckslabs will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or Virtual Items, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us, if any, in the twelve months before the claim arose. Nothing in these Terms limits any liability that cannot be limited under applicable law.
Suspension and Termination
We may suspend or end your access to all or part of our Services if you break these Terms or a platform's rules, or if the law requires it. You may stop using our Services at any time. To ask us to delete your data, see our User Data Deletion page.
Governing Law and Disputes
These Terms are governed by the laws of India. Subject to any rights you have under the laws of your country that cannot be waived, the courts at Hyderabad, Telangana, India have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services.
Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date above and provide notice through our Services where appropriate. Your continued use of the Services after the changes take effect means you accept the updated Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Fleckslabs Technology Private Limited
Email: contact@fleckslabs.com
Registered Office: Hyderabad, Telangana, India